»  Home
   »  Customer Support Center
   »  Game Servers
   »  TeamSpeak Servers
   »  Web Hosting Services
   »  Game Server News
   »  Network Overview
   »  Data Center Overview
   »  Ping Check
   »  Customer Reviews
   »  Privacy Notice
   »  Conditions of Use
   »  Contact Us
   »  Top 100 Sites
   »  Link to Us
   »  Vote For Us




   
Privacy Policy

How We Handle the Information We Gather When You Visit Our Web Site

The type of information that we receive from your visit to our Web site depends upon what you do when visiting our sites. We use this information to measure the number of visitors to the different sections of our sites and to help us make our sites more useful to visitors.

It is the policy of FPSGameServers that we will not obtain personal identifying information about you when you visit our Web site unless you choose to provide the information to us (for example, through a questionnaire in which you willingly provide such information, or in which you are purchasing services from us).

Child Privacy: We value the privacy and protection of children in the use of our web site. We adhere to the privacy policies stated below in dealing with children 13 years and younger and for all visitors to our site. (for more information see Children's Online Privacy Protection Act of 1998).

Identification for Law Enforcement, Unauthorized Use, Payment Fraud or Debt Collection: The only times that we will attempt to identify individual users or to share any information we receive with any parties outside of FPSGameServers.com are 1) In the course of officially authorized law enforcement investigations, 2) in the event of a suspected attempt to deliberately circumvent our system's security with the intent to gain unauthorized access or to do physical damage (for example, an attack by hackers), 3) in the event of receiving fraudulent payments for services or 4) in the attempt to recover debt owed to us. In all cases, information collected about a suspected intruder or payment fraud may be shared with the US Secret Service or the Federal Bureau of Investigation for criminal prosecution; for debt collection, your information will be shared with the proper law enforcement officials, if applicable, and with an authorized debt collection agency.

Web Server Activity: Like most Web servers on the Internet, our servers collect and store within Web access logs all of the information that your Web browser sends when it requests a Web page, including:
  • The name, domain, and numerical internet address of the host computer (typically a computer belonging to your Internet Service Provider and not your personal computer) from which you access the Internet
  • The date and time you accessed our site
  • The Internet address of the Web page that you came from
  • The page you requested from our site
  • The amount of traffic sent to your computer
  • The information your Web browser software sends as its so-called "User Agent", which typically identifies the browser software and may also indicate the operating system used in your personal computer and the type of computer.


  • It is impossible to determine the actual identity of an individual user from this information. The logs are periodically summarized and analyzed to study site usage over time and to perform other studies to help us improve the site's organization, performance, and usefulness. Monthly extracts of the log files are archived and stored offline at our discretion for an indefinite period of time. Some statistical summaries derived from these data may be retained online or offline at our discretion for an indefinite period of time.

    Cookies: Some applications may save a "cookie" on your computer's hard disk to provide a temporary history of actions taken. A common example is the tracking of items placed in an online "shopping basket". We do not retain any record of "cookies" beyond what is necessary for running the application.

    E-Mail or Web Forms: When you send us personal identifying information by contacting us via e-mail (that is, in a message containing a question or comment) or by filling out a form that e-mails us this information, we use it to respond to your requests. We may forward your e-mail or information to other FPSGameServers.com employees or contract personnel who are better able to answer your questions.

    We do not retain or distribute lists of e-mail addresses to any parties outside of FPSGameServers, except as necessary to conduct official business, and we do not distribute lists of e-mail addresses to external entities. Information collected via e-mail or Web form will be retained at our discretion in a readable form for as long as necessary to complete our response. The e-mail or information may be retained in an archival form for unrestricted amounts of time for record-keeping purposes only.

    File Transfer Protocol (FTP): We do not offer any type of public or anonymous FTP access whatsoever. Our FTP servers collect and store within FTP access logs all of the information that your FTP client sends when it accesses our site, including:
  • The name, domain, and numerical internet address of the host computer (typically a computer belonging to your Internet Service Provider and not your personal computer) from which you access the Internet
  • The user name you used to access the site
  • The date and time you accessed our FTP site
  • The fles you accessed on our FTP site, including any changes, adds, or deletes
  • All invalid login attempts are logged


  • Online Surveys: When you voluntarily provide us with personal information as part of an online survey, we use it to perform various quantitative and qualitative analyses to improve customer service and satisfaction. We may forward the information collected to other FPSGameServers.com employees or contract personnel to perform the actual analysis. You are under no obligation to participate in such surveys. Non-participation will not inhibit your use of our Web site in any way. Information collected via online surveys may be retained at our discretion for an indefinite period of time.

    Ordering Products Online: We use PayPal for all financial transactions, therefore we do not store information relating to a client's financial details (eg. credit card number, expirary date etc) on our server. PayPal does send us an electronic receipt when payments are made, and clients are assured that these contain no credit card details - only the client's name, address, purchase amount and transaction ID. These details are used for tax accounting purposes, and are stored in a secure electronic file system. Please be sure to visit PayPal for further information regarding their privacy policy and security of customer records.

    Site Security: To provide site security and to ensure that this service remains available to all users, our system automatically monitors all network traffic and access attempts to all services, in order to identify unauthorized access attempts or attempts to upload or change information or otherwise cause damage. Unauthorized access attempts and unauthorized attempts to upload information or change information on this Web site are strictly prohibited and may be punishable under US and International Law; US residents are subject to the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. Any unauthorized access or access attempts will be reported to the proper authorities for criminal prosecution.

    Contact Us: If you have questions on our privacy policies please Contact Us.
    Current Date & Time: Mon, 12 May 2008 04:09:16 -0500
    Site Content Copyright © 2004-2008 FPSGameServers.com
    All other trademarks and copyrights are the property of their respective owners